HOTEL
CASTELLO respect the privacy of all our customers and business partners, and treat
personal information (personal data) provided by you as confidential.
Visits to
our web site – www.castellothassos.gr
- are on an anonymous basis. Without your voluntary input we will not, and are
not able to, collect any information about you. We appreciate your trust that
we will collect, use, and store your information with every due care and
diligence in accordance with all the relevant laws.
Our web site may provide links to third-party Internet sites, which have
their own separate privacy and data collection practices. HOTEL CASTELLO is not
responsible or liable for these third-party policies or actions.
Types of Information we
Collect:
We may request information in several areas of our web site, including but
not limited to, when you:
- Use our online reservations, newsletter
subscription, and brochure request;
- Submit inquiries and feedback forms;
- Respond to different types of communications
(e.g. surveys, promotional offers, or reservation confirmations)
The types of data we may collect include but are not limited to:
- Name
- Personal identification data, e.g. Identity Card
Number
- E-mail address
- Mailing address
- Telephone number
- Fax number
- Credit card information including name of
cardholder, credit card number, credit card billing address, and expiry
date
- Travel details and preferences
Provision of data is subject to your own discretion. However, we may not be
able to provide you with the service requested, in part or in whole, if the
information is not provided.
Purpose for Collection,
Processing, and Disclosure:
The data you provide may be collected and used by HOTEL CASTELLO for one or
more of the following purposes:
1. Providing services such as processing a transaction
(e.g. making a reservation, fulfilling a request for information, or completing
a product order);
2. For marketing purposes, such as sending you updates on our latest promotions, including joint and cross promotions with our business partners;
3. Performing market research via surveys to better serve your needs, improve the effectiveness of our web site, your hotel experience, our various types of communications, advertising campaigns, and / or promotional activities;
4. For identification and verification purposes;
5. When required or authorized by or under any law or any court order or any law enforcement agent or authority or any other government authority organization or body to disclose the information
2. For marketing purposes, such as sending you updates on our latest promotions, including joint and cross promotions with our business partners;
3. Performing market research via surveys to better serve your needs, improve the effectiveness of our web site, your hotel experience, our various types of communications, advertising campaigns, and / or promotional activities;
4. For identification and verification purposes;
5. When required or authorized by or under any law or any court order or any law enforcement agent or authority or any other government authority organization or body to disclose the information
6. We keep the given data on cases 1 to 4 up to 3
years and then we proceed in completely destruction. In case 5 we keep records
according obligation that founts upon state authorities or law directions.
7. You have a right to information at anytime with respect to the personal
data stored with us and, where applicable, a right to have such data corrected,
blocked or deleted.
Data Security
HOTEL CASTELLO safeguards the privacy and security of personal data of
every visitor, user, and booker to our web site.
To maintain the accuracy of the data, as well as preventing unauthorized
access and ensuring the correct use of the data, we have carried out
appropriate physical, electronic, and managerial measures to safeguard and
secure the data we collect online.
The web site has a firewall in place, which is devised and set up to
protect the data collected from you against unauthorized or accidental access.
However, complete confidentiality and security is not yet possible over the
Internet, and privacy cannot be assured in your communications to us. You
acknowledge that personal information is disclosed at your own risk, and may be
subject to unauthorized use by others. This may result in you receiving
unsolicited messages from other parties. We are not responsible in any manner
for direct, indirect, special, or consequential loss or damage, howsoever
caused, arising out of the communication of information to us.
Cookies
To enhance your experience on our web site, some of our web pages may use
"cookies." Cookies are text files that we place in your computer's
browser to store your preferences. Cookies, by themselves, do not tell us your
e-mail address or other personally identifiable information unless you choose
to provide this information to us by, for example, registering for one of our
services. However, once you choose to furnish the site with your personally
identifiable information, this information may be linked to the data stored in
the cookie.
We use cookies to understand site usage and to improve the content and
offerings on our sites. For example, we may use cookies to personalize your
experience of our web pages (e.g. to recognize you by name when you return to
our site), save your username and / or password in password-protected areas,
and to offer you products, programs, or services.
Contact Us
You always have ultimate choice of the information you would like to receive
from us. We will occasionally send you e-mail updates about our latest products
and services, as well as special offers to those who subscribe to such
services. Should you decide not to receive any e-mail updates from us, feel
free to unsubscribe to these services or please e-mail us to remove you from
the subscription list. If you have any queries or comments concerning our
privacy and security measures, please e-mail us.
Amends or Updates to the Privacy Statement
HOTEL CASTELLO reserves full rights to amend or
update this Privacy Statement unilaterally from time to time as it sees fit or
necessary to meet any change in any of the relevant laws or the regulatory
environment, or business needs, or to satisfy the needs of our guests,
properties, strategic marketing partners, and service providers or to meet any
other purposes.